With a background in hospitality and tourism, it is no wonder that Jennifer brings such a high degree of customer service to her role as Strata Manager at Celsius.
Jennifer’s journey in real estate started in 2006. After a long stint travelling and working at Vail Resorts Ski School (from Colorado to NZ) she eventually landed in Perth where she studied her Cert IV in Property Management and took on her first role in real estate.
Over the next decade she moved up through the organisations she worked with and became proficient in property management, commercial property, strata management and property development.
Asked why she was drawn to real estate, Jennifer says “I love people and I love property. I enjoy watching the market evolve and I also love the legal side of real estate documentation and contracts”.
A typical day in her busy strata department includes preparing for and attending AGMs, circulating minutes, attending to all communication matters surrounding strata, preparation and governance of strata accounts and financials, plus the numerous administrative processes required to keep strata properties running smoothly.
Jennifer has a passion for excellent customer service and enjoys being the ‘go-to’ for strata owners to understand the laws, compliance and management issues of their property.
A self-professed ‘problem solver’, she prefers to plan to minimise any issues well in advance.
“I’m a process person and like to avoid fighting fires if I can. By planning thoroughly, I can minimise any disruptions” says Jennifer.
Planning is certainly one of Jennifer’s greatest assets – along with her ability to laugh! Her favourite quote by Frida Kahlo is “There is nothing more precious than laughter”. A philosophy Jennifer lives by every day in our office.