Choosing a Property Manager
In January, CoreLogic released their Quarterly Rental Review stating that Perth recorded the largest increase in rent (8.1%) in the previous 12-month period compared to other capital cities in Australia. The median rental price in Perth is not the highest in the nation, still making it an affordable capital city to live in. As investors continue to enter the market and with the pressure of cost of living on current landlords, many are shopping around in the property management industry looking for great service at a great price.
Some of the managements we have gained over the last 12 months have been from landlords who have been self-managing their property. Whilst this may sound like a good idea initially, it is generally not a cost saving exercise. When landlords reach out to us after self-managing, it is usually because there is an issue – whether that be: the tenant has fallen behind in rent, the property is damaged, there is lack of communication, or they are trying to terminate the lease agreement. All of these can put an emotional and financial strain on the landlord. Self-managing a property also requires record keeping; creating your own tenant ledger, drafting a lease agreement, keeping invoices for maintenance or bank statements as your tax accountant will require all this information at tax time.
Our Property Managers at Celsius are qualified and experienced in dealing with day-to-day tasks as well as some of those curve balls that get thrown our way. It is important to follow legislation and ensure correct notices are issued to tenants which is where a dedicated property manager comes in handy. Having company policies and procedures in place are crucial for this industry and ensuring the whole team is working in uniform. This makes it easy for Celsius to have a ‘Team Approach’ to Property management which benefits our landlords and tenants.
Having a team approach provides a diverse range of expertise, allowing our team to collaborate and foster innovative solutions. By collaborating, our three property managers, assistant, dedicated trust accountant, and director, all work closely together staying informed on each portfolio. This way, if your property manager is out of office or on annual leave, you are in good hands with the rest of the team who will be able to answer any queries you may have.
At Celsius, we have a strong relationship with our contractors, some of which we have been working with for 10 years! This doesn’t only benefit us, it benefits our owners and tenants as well. Having this strong relationship with contractors provides trust, transparency, effective communication, and consistency. That doesn’t mean we’re not looking for the best deal for our clients – we are always on the hunt for a second quote for comparison or even engaging a new company if it means better service for our clients. At Celsius, we don’t charge extra or add a percentage on quotes obtained or invoices paid either!
With our great attention to detail, customer service above the rest, and first-hand knowledge on strata-titled properties, Celsius Property is now located in Subiaco and ready to take on new managements. If you are ever in the area, feel free to pop into our office to speak with our experienced team and how we can tailor our services to your needs.